COVID-19 Update

Covid-19 Update (Novel Coronavirus)

During these uncertain times we would like to share the following information.


Firstly, the precautionary measures we have implemented with an aim to mitigate the spread of Covid-19 (Coronavirus) and provide safe accommodation in Geelong.


Secondly, aim to provide greater flexibility to our guests around existing and future bookings.


If you are unwell, we ask you to avoid travel and seek medical attention. 



For further information on coronavirus and other communicable diseases, visit www.health.gov.au or call the National Coronavirus Health Information Line on 1800 020 080.


Now is the time for us to demonstrate our commitment to the true sense of Hospitality!


Above all, we hope you and your families stay safe during this time.

Changes To Facilities And Precautionary Measures


✔  Cash Payments are not accepted during this time.


✔  Contact Tracing data will be provided to the relevant authorities if we are advised a guest has tested positive for COVID-19 and it is                         suspected they were carrying the virus during their stay with us. If you are unwell, we ask you to avoid travel and seek medical attention. 


✔  Property Cleaning in all common areas and high touch points has increased in frequency. We continue the use of hospital-grade                           disinfectant in these areas.


✔  Arrival Rooms will be provided with an arrival service. Sanitizing all high touch point items i.e television remotes, a/c remotes, door handles,         light switches. In-room housekeeping services will occur only when the room is vacant.


✔  Hand Sanitizer is provided for your convenience in your room and in the Reception area. Hand sanitizer stations have been installed                       throughout the property.


✔  Social Distancing  is important. Please maintain a 1.5m distance from others. Signage has been installed to remind all guests of these important measures.


✔  Food & Beverage service will continue to be adjusted in accordance with current recommendations. Breakfast is available daily.


✔  Mini Bars have been removed from all guest rooms. We now offer a range of "Cheeky Treats" to satisfy your cravings during your stay                     delivered to your room.


✔  Contactless delivery of room service breakfast and "Cheeky Treats" items enables you to enjoy our services without having a staff                         member enter your room.


✔  Staff training in COVID-19 infection control, use of PPE and cleaning protocols.

 All staff have completed the Infection Control Training course from the Australian Government and Aspen Medical.


Existing And Future Reservations

To ensure the flexibility of existing and future bookings at we have applied the following cancellation policies. This includes those described as "non-cancellable" (“Advanced Purchase”).


✔  Existing reservations for individuals unable to travel due to Government restrictions or state border closures– even those described as "non-cancellable" (“Advanced Purchase”), can be changed or cancelled at no charge up to 24 hours before the scheduled arrival date.

Commitment to Clean

Choice Hotels has released the "Commitment to Clean" initiative in response to the current COVID-19 pandemic. 


Building on our longstanding cleanliness protocols, Choice Hotels are enhancing the existing program with recommendations related to deep cleaning, disinfecting, hygiene, and social distancing best practices and protocols. 


As always we pride ourselves on our cleanliness and presentation of our rooms, apartments and hotel facilities at Bayside Geelong, but with heightened cleaning protocols, training and resources from industry experts we strive to be a safe and comfortable stay in Geelong. 


For more information visit: www.choicehotels.com/about/commitment-to-clean-hotels

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Quality Hotel Bayside Geelong

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