Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") [add explanation regarding the legal grounds for processing personal information, such as:] 

is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

How do we receive information about you?

We receive your Personal Information from various sources:

• When you voluntarily provide us your personal details in order to register on our Site;
• When you use or access our Site in connection with your use of our services;
• From third party providers, services and public registers (for example, traffic analytics vendors).

What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:

• [ add types of detailed uses, such as:]
•  Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
•  To communicate with you and to keep you informed of our latest updates and services;
•  To serve you advertisements when you use our Site (see more under "Advertisements"); 
•  To market our websites and products (see more under "Marketing"); 
•  Conducting statistical and analytical purposes, intended to improve the Site.
• …

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 

• Hosting and operating our Site;
•  [Add and amend relevant types of third parties, such as:]
•  Providing you with our services, including providing a personalized display of our Site;
•  Storing and processing such information on our behalf; 
•  Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
•  Providing you with marketing offers and promotional materials related to our Site and services; 
• Performing research, technical diagnostics or analytics;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

PRIVACY POLICY

Thirteen The Esplanade Pty Ltd Trading as Bayside Geelong Hotel & Apartments

ABN: 62 141 426 459

1. We respect your privacy
2. Bayside Geelong Hotel & Apartments respects your right to privacy and is committed to safeguarding the privacy of our guests and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
3. "Personal information" is information we hold which is identifiable as being about you.
4. Collection of personal information
5. Bayside Geelong Hotel & Apartments will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

2.2. You may provide basic information such as your name, phone

number, address and email address to enable us to send

information, provide updates and process your reservation. We may

collect additional information at other times, including but not limited

to, when you provide feedback, when you provide information about

your personal or business affairs, change your content or email

preference, respond to surveys and/or promotions, provide financial

or credit card information, or communicate with our customer

support.

2.3. Additionally, we may also collect any other information you

provide while interacting with us.

3. How we collect your personal information

3.1. Bayside Geelong Hotel & Apartments collects personal information from

you in a variety of ways, including when you interact with us

electronically or in person, when you access our website and when we

provide our services to you. We may receive personal information from

third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

4.1. Bayside Geelong Hotel & Apartments may use personal information

collected from you to provide you with information, updates and our

services. We may also make you aware of new and additional products,

services and opportunities available to you. We may use your

personal information to improve our products and services and better

understand your needs.

4.2. Bayside Geelong Hotel & Apartments may contact you by a variety of

measures including, but not limited to telephone, email, sms or mail.

5. Disclosure of your personal information

5.1. We may disclose your personal information to any of our

employees, officers, insurers, professional advisers, agents,

suppliers or subcontractors insofar as reasonably necessary for the

purposes set out in this Policy. Personal information is only

supplied to a third party when it is required for the delivery of our

services.

5.2. We may from time to time need to disclose personal information to

comply with a legal requirement, such as a law, regulation, court

order, subpoena, warrant, in the course of a legal proceeding or in

response to a law enforcement agency request.

5.3. We may also use your personal information to protect the copyright,

trademarks, legal rights, property or safety of Bayside Geelong Hotel

& Apartments, its customers or third parties.

5.4. Information that we collect may from time to time be stored,

processed in or transferred between parties located in countries

outside of Australia.

5.5. If there is a change of control in our business or a sale or transfer of

business assets, we reserve the right to transfer to the extent

permissible at law our user databases, together with any personal

information and non-personal information contained in those

databases. This information may be disclosed to a potential purchaser

under an agreement to maintain confidentiality. We would seek to only

disclose information in good faith and where required by any of the

above circumstances.

5.6. By providing us with personal information, you consent to the terms

of this Privacy Policy and the types of disclosure covered by this

Policy. Where we disclose your personal information to third parties,

we will request that the third party follow this Policy regarding

handling your personal information.

6. Security of your personal information

6.1. Bayside Geelong Hotel & Apartments is committed to ensuring that the

information you provide to us is secure. In order to prevent

unauthorised access or disclosure, we have put in place suitable

physical, electronic and managerial procedures to safeguard and

secure information and protect it from misuse, interference, loss and

unauthorised access, modification and disclosure.

6.2. The transmission and exchange of information is carried out

at your own risk. We cannot guarantee the security of any

information that you transmit to us or receive from us.

Although we take measures to safeguard against 

unauthorised disclosures of information, we cannot assure

you that personal information that we collect will not be

disclosed in a manner that is inconsistent with this Privacy

Policy.

7. Access to your personal information

7.1. You may request details of personal information that we hold about

you in accordance with the provisions of the Privacy Act 1988 (Cth).

If you would like a copy of the information, which we hold about you

or believe that any information we hold on you is inaccurate, out of

date, incomplete, irrelevant or misleading, please email us at:

manager@baysidegeelong.com.au

7.2. We reserve the right to refuse to provide you with information

that we hold about you, in certain circumstances set out in the

Privacy Act.

8. Complaints about privacy

8.1. If you have any complaints about our privacy practices, please feel

free to send in details of your complaints to:

manager@baysidegeelong.com.au

We take complaints very seriously and will respond shortly after

receiving written notice of your complaint.

9. Changes to Privacy Policy

9.1. Please be aware that we may change this Privacy Policy in the future.

We may modify this Policy at any time, in our sole discretion and all

modifications will be effective immediately upon our posting of the

modifications on our website or notice board. Please check back from

time to time to review our Privacy Policy.

10. Website

10.1. When you visit our website

When you come to our website www.baysidegeelong.com.au we

may collect certain information such as browser type, operating

system, website visited immediately before coming to our site, etc.

This information is used in an aggregated manner to analyse how

people use our site, such that we can improve our service.

10.2. Cookies

We may from time to time use cookies on our website.

Cookies are very small files which a website uses to identify

you when you come back to the site and to store details about

your use of the site. Cookies are not malicious programs that

access or damage your computer. Most web browsers

automatically accept cookies but you can choose to reject

cookies by changing your browser settings. However, this 

may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyses

website traffic and help us provide a better website visitor

experience. In addition, cookies may be used to serve

relevant ads to website visitors through third party services

such as Google Adwords. These ads may appear on this

website or other websites you visit.

10.3. Third party sites

Our site may from time to time have links to other websites not owned

or controlled by us. These links are meant for your convenience only.

Links to third party websites do not constitute sponsorship or

endorsement or approval of these websites. Please be aware that

Bayside Geelong Hotel & Apartments is not responsible for the privacy

practises of other such websites. We encourage our users to be

aware, when they leave our website, to read the privacy statements

of each and every website that collects personal identifiable

information.